• Orders can be cancelled or modified within 2 hours after being placed
• Free Shipping for all orders over $40; Order value between $0-$39.99, Shipping cost $8.99
• Delivery time = processing time + shipping time
  (Excluding customs delays, weekends, holidays, and any unforeseen circumstances)
  Processing time: 3-5 days
  Standard transportation time: 8-12 days （It may be delayed for 3-5 days due to irresistible reasons such as the epidemic）
  Courier time: 2-3 days
• Tracking Number: When available, we will send you the tracking number with the confirmation email so that you can track the package online.
• International orders: It may take additional days if orders have to go through customs.
• Due to the global impact of COVID-19, the processing time will be a bit delayed than usual. More details

We want you to be satisfied with the products you buy from us.

• Full-refund for faulty products, no question asked
• Full-refund if the item is not as described.
• In case of defective or damaged goods, we will send a replacement to you (No any extra fee) within 30 days since your purchase.

     

We have 24/7/365 ticket and email support. Please contact us at support@mosesoul.com if you need any assistance.